Staff Development

6/27/24 - Communicate with Confidence (F24 002)


Description
This session will emphasize how to act with more confidence when communicating in real-world situations. Participants will explore the role that body language, beliefs and delivery impacts confidence. They will also explore passive, aggressive, and assertive approaches to communication may impact effectiveness. Participants will receive support in how to better communicate when asked to assert an opinion and/or take a clear and firm position.

Course Date: 06/27/2024 Course Time: 9:00-11:00am ET

Content
  • Communicate with Confidence - Webinar Training
  • Course Evaluation
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever